Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

ESSENTIAL FUNCTIONS:

• Manage service delivery practices focusing on scalability and efficiency.
• Review, streamline and document existing HR operation processes in alignment with enterprise process and regional requirements.
• Understand and ensure region processes align with corporate processes. Understanding data fields and business processes and how they align to corporate processes and new release updates, changes, modifications that are made.
• Responsible for the management of the HR Operations team.
• Assist leaders with changes within the employee lifecycle, including but not limited to onboarding, transfers, promotions, and terminations.
• Oversee the process of background verification, onboarding of new hires and off boarding of separating employee.
• Manage the process of issuing employment change letters and maintenance of employee personnel files and look for efficiencies and automation in processes.
• Provide input on reporting and partners on report changes and reporting needs.  

• Other duties as assigned.

QUALIFICATIONS:

• Bachelor's Degree in related field or equivalent experience.
• MBA or other advanced degree preferred.
• 10+ years of progressive and relevant experience including HR management and functional expertise in HR Operations
• Compliance experience a plus.
• Proficiency in Workday, Service-Now, advanced knowledge of MS Excel is preferred
• Attention to detail, organized, and able to multitask in a deadline driven atmosphere.
• A troubleshooter able to solve problems quickly and efficiently.
• Excellent written, oral and interpersonal communication skills.
• Able to work in a dynamic, fast-paced environment.
• Proven experience developing and executing HR strategy that aligns with business priorities.
• Able to handle confidential and sensitive information with discretion.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required perform other duties that are not included on this job description.  The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.