Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions, responsible for software applications that enable the entire life cycle of individual insurance policies at Canada Life. In Ins Tech, the Customer is at the centre of what we do.

Our Ins Tech professionals contribute to the companies' business goals through the effective delivery of technology solutions. These services include providing business systems analysis, software development, quality assurance and operational support services for our Insurance Solutions and Operations & Client Services business units.

Essential Functions:

• Bridge business requirements with systems design through all phases of opportunity ideation or problem resolution and systems enhancement.
• Work closely with business and leadership to understand business needs, requirements, and strategic opportunities.
• Working in a team environment, you will be responsible for:
  • Representing the business’ requirements,
  • Defining and designing the business functionality of the system,
  • Ensuring that the system meets the defined business requirements.
  • Participating and facilitating meetings, walkthroughs, workshops, and reviews of deliverables
  • Understanding and defining a strategic vision for key systems based on line of business, their needs, known risks and dependencies in partnership with portfolio solutions architects.
  • Applying knowledge to help implement solutions to resolve complex problems or capitalize on new ideas
  • Helping to uncover and maximize the business / customer / user value of planned initiatives through facilitation, analysis and modeling techniques.
• Provide support to Developers and Quality Assurance Analysts during design and build phases.
• Direct own work through goal setting, time management and planning to meet project deadlines
• Ensure accuracy and completeness of work to maximize quality, build credibility, and avoid re-work
• Build effective relationships with colleagues and stakeholders quickly and confidently, to positively influence outcomes
• Identify and participate in implementing improvement opportunities
• Identify risks and escalate issues in timely manner

Qualifications:

• Ideal candidate has 2+ years working with insurance policy administration systems; experience with Ingenium is preferred
• Minimum experience as a Business Systems Analyst in a Technology delivery environment as specified below:
  • Senior Business Systems Analyst – 5 to 8 years
• Accreditation in Business Analysis or equivalent credentials/experience.
• Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience.
• Strong knowledge of insurance products and business processes
• Experience in a project environment preferred, with understanding of testing principles and methodologies and commitment to achieving project goals
• Effective at analyzing how product changes affect testing requirements
• Strong interpersonal and communication skills
• Must be self-motivated, organized and able to multi-task in an environment of changing processes and priorities
• Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.