Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Senior QA Engineer

The Senior QA Engineer plays a key role in ensuring that Empower’s technology solutions meet the highest standards of quality, reliability, and customer satisfaction. This role partners closely with developers, architects, and product owners to design, implement, and execute robust test strategies that ensure the delivery of scalable, secure, and performant systems.

As a Senior QA Engineer, you’ll go beyond finding defects — you’ll champion quality throughout the development lifecycle, helping shape automation frameworks, influencing process improvements, and mentoring others in modern testing practices.

What You’ll Do

• Design, develop, and execute comprehensive test strategies and automation frameworks for scalable software products aligned with Empower’s Technology and Architecture standards.
• Collaborate with cross-functional teams — including development, DevOps, and product — to ensure quality is embedded throughout the SDLC.
• Build, maintain, and evolve automated test suites integrated into CI/CD pipelines to enable continuous testing and faster, more reliable releases.
• Perform manual, exploratory, and regression testing as needed for complex or high-risk features.
• Define and implement test data management and environmental setup practices to ensure reproducibility and accuracy of test results.
• Analyze and report defects, trends, and metrics, using data to drive improvement in both code quality and testing efficiency.
• Partner with developers to ensure effective unit, integration, and end-to-end coverage, improving testability and reliability of systems.
• Apply Empower’s security and disaster recovery controls in testing strategies, ensuring compliance and resiliency in production systems.
• Participate in design and code reviews, advocating for testability, simplicity, and performance from the earliest stages of development.
• Continuously refine QA processes and tools, introducing automation, analytics, and best practices to raise overall quality standards.
• Mentor and guide junior QA team members on automation frameworks, testing techniques, and quality mindset.
• Contribute to a culture of collaboration, accountability, and technical excellence, working across geographically dispersed teams.
• Perform other duties as assigned.

What You’ll Bring

• 5+ years of experience in software quality assurance, with a focus on test automation and continuous testing practices.
• 2+ years of experience with test automation frameworks and tools (e.g., Selenium, Cypress, Playwright, TestNG, JUnit, or similar).
• Strong understanding of API testing (REST/SOAP) using tools such as Postman, RestAssured, or ReadyAPI.
• Practical experience testing microservices, web applications, and backend systems in Agile environments.
• Working knowledge of CI/CD pipelines and integration of test suites within Jenkins, GitLab CI, or GitHub Actions.
• Familiarity with Java, Python, or JavaScript for test scripting and automation.
• Solid grasp of test design techniques, including boundary analysis, equivalence partitioning, and risk-based testing.
• Proven ability to identify, document, and communicate issues clearly and effectively.
• Passion for continuous learning, curiosity, and staying current with emerging test tools and methodologies.
• Strong analytical, organizational, and communication skills — both written and verbal.
• A collaborative mindset and ability to thrive in a cross-functional, fast-paced environment.

What Will Set You Apart

• Experience with performance testing tools (e.g., JMeter, Gatling, Locust) and related analysis.
• Hands-on experience testing within Salesforce, AWS, or other large SaaS ecosystems.
• Background in test environment management and data virtualization.
• Familiarity with behavior-driven development (BDD) frameworks such as Cucumber or SpecFlow.
• Understanding of security testing principles and vulnerability scanning tools.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• Proven experience mentoring QA engineers and driving quality initiatives at scale.

Normal office working conditions: This job operates in a professional office environment and routinely uses standard office equipment.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.The employer has the right to revise this job description at any time.You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.You may be required to perform other duties that are not included on this job description.The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.