Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The position sets projects deadlines, performs new client onboarding and other plan level implementations for Defined Contribution retirement plans, monitors and summarizes progress of the projects. Prepare reports/circulars for upper management regarding the status of projects. The position relies on familiarity with a variety of the field's such as project management, stakeholder management, quality concepts, practices and procedures and relies on excellent judgments making skills accomplish goals. Responsible for plan set up review, plan set up audit and documentation of new and existing procedures. Take part in key initiatives for the Implementation department. Key initiatives may include audit remediation activities, metrics gathering, and participating in issue / error resolution. Attend meetings that pertains plan provisions, system set up and file layout. Operate as the Systems Subject Matter Expert for clients and team members

Primary Accountability:
Performs QC activates such as plan setup reviews and/or peer reviews
Possesses and applies a broad knowledge of data processing, system limitations and client functions
Completes quality control checks for team member plan set-up and testing
Audits Plan set up for new and existing clients
Creates and updates procedures, checklists and test scripts
Works on special projects such as metrics gathering, audit remediation including error/issue resolution
Mentor/assist new hires and colleagues in resolving day day issues and challenges. Train new hires on domain, systems, processes and applications.

Competencies:
Strong Domain Knowledge: Domain expertise in Defined Contribution plans is necessary. Understanding of government regulations related tDC domain is a must
Functional & Technical Expertise: Candidate must posses in-depth understanding of how transaction works in system, background of core operations is essential
Time Critical: Experience in leading and managing conversion projects with strict deadlines. 
Stakeholder Management: Candidate should have an experience in effectively working / managing relationships with Implementation Analyst group, Case setup and other operations teams
Effective Communication: Ability communicate at all levels as well as possess good presentation skills
Excellent skills with MS Office tools (Excel, PPT, Word, Visio) 

Qualification:
Bachelor's degree in a related field or an equivalent combination of education and work experience
4-6 years of experience in US retirement industry preferably Defined Contribution domain
Experience of working in a financial recordkeeping platform is a must preferably with multiple functions/processes
Tools Worked: MS Office (Excel, PPT, Word, Visio); EASY and other GWG application will be an added advantage

Normal Office Working Conditions: The above statements are intended describe the general nature and level of work being performed by individuals assigned this job.  They are not intended be an exhaustive list of responsibilities, duties and skills.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.