Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Job Title

Head of Finance, India

Job Summary

The Head of Finance, India builds and leads a high-performance Finance Service Delivery organization within the India Global Capability Center (GCC). This role is responsible for leading offshore Finance and Accounting teams that support US-based entities and Enterprise Finance & Accounting functions, delivering a defined portfolio of services including forecasting and management reporting support, record-to-report activities, and governance oversight for accounts payable and accounts receivable.

This role does not own India captive legal-entity Finance or Accounting.  Instead, it partners closely with US Finance and Accounting leadership to drive operational excellence, cost transparency, process transformation, and strong internal controls across offshore-delivered services.

This strategic leader works in close partnership with finance leadership to build and sustain the GCC Finance operating model that supports Enterprise FP&A and Accounting.  Through shared governance, a clearly defined service catalog, and aligned delivery standards, the partnership advances Empower’s talent strategy, strengthens critical capabilities, and enables scalable growth through offshore delivery.

Essential Functions

• Define and execute a multi-year GCC Finance strategy, operating model, and investment roadmap aligned with enterprise priorities, cost targets, and service quality objectives.
• Support annual budgeting process, forecasting, and long-range planning; establish productivity metrics (e.g., cost per FTE, unit cost per service) and track benefit realization.
• Provide monthly budget, headcount, and cost reporting to Enterprise FP&A and Finance leadership, including variance analysis, headcount tracking, offshore/onshore mix, and productivity trends.
• Establish structured service transition methodologies, including scope definition, knowledge transfer, documentation, cutover, stabilization, and hypercare.
• Partner with US Finance leadership to sequence scope migrations and capability builds, including readiness for SAP and S/4HANA-enabled process changes.

• Build strong partnerships with regional and functional Finance teams to ensure service delivery aligns with business needs and stakeholder expectations.
• Provide governance and oversight to ensure controls, standards, and performance management are consistently applied across Finance services.

• Oversee delivery of monthly and quarterly close activities performed by offshore teams supporting US entities, ensuring accurate US GAAP- and IFRS-compliant financial reporting, reconciliations, and intercompany settlements.
• Design and enforce Internal Controls over Financial Reporting (ICOFR) across record-to-report, procure-to-pay, order-to-cash, and payroll interfaces, including documentation, walkthroughs, testing, and ongoing monitoring.
• Coordinate internal and external audits related to offshore-delivered Finance and Accounting processes; remediate findings promptly and sustain control effectiveness.
• Build and maintain the Finance service catalog, service-level agreements (SLAs), and cost transparency across all Finance towers within the captive.

• Define, monitor, and report KPIs and SLAs; deliver consistent performance reporting to executive leadership and implement escalation and remediation mechanisms.
• Lead a high-performing organization emphasizing expertise, accountability, quality, and cross-functional collaboration; develop a leadership bench with clear career paths and succession planning.
• Lead, mentor, and develop talent through coaching, capability building, and performance management.
• Foster a culture of continuous improvement focused on standardization, automation, and analytics to improve cycle times, reduce risk, and enhance decision-making.

Qualifications

• Chartered Accountant (CA) certification required; MBA preferred.
• 15+ years of progressive experience in Finance and Accounting, including at least 3 years in senior leadership roles within a GCC or GBS environment (financial services experience strongly preferred).
• Experience in FP&A, including budgeting, forecasting, headcount modeling, productivity analysis, and management reporting in a complex, global environment.
• Deep expertise in US GAAP and IFRS with a strong understanding of global accounting, reporting, and controllership standards.
• Proven experience partnering with geographically dispersed Finance teams and senior leadership stakeholders in a matrixed global organization.
• Hands-on working knowledge of SAP preferred; exposure to S/4HANA and Enterprise Performance Management (EPM) tools preferred (e.g. planning, forecasting, workforce or cost management solutions), with demonstrated ability to lead Finance through systems and process change.
• Proven track record leading large-scale Finance transformation and automation initiatives.
• Strong leadership, interpersonal, and communication skills with the ability to influence at all organizational levels.
• Experience with ICOFR and control frameworks, with the ability to translate control requirements into practical operating routines within an offshore delivery model.

Work Environment & Disclaimer

This job operates in a professional office environment.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.