Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

The Marketing Technology Solution Architect leads solution architecture for marketing and communications capabilities. This role partners with business, product, engineering, data, security, and enterprise architecture teams to design scalable, secure, and measurable customer engagement solutions.

The architect translates marketing goals into practical technology designs and integration patterns that improve customer experience, speed to market, resiliency, and cost effectiveness across digital channels and supporting platforms.

This role focuses on solution architecture and cross-team design leadership, working with domain specialists in data, security, infrastructure, and platform engineering as needed.

What You Will Do

• Define and evolve solution architecture patterns and roadmaps for marketing and communications capabilities.
• Partner with marketing, digital, product, engineering, data, and security teams to align business priorities with technology solutions.
• Design end-to-end solutions spanning customer engagement platforms, web and CMS ecosystems, customer data flows, messaging channels, APIs, analytics, and downstream enterprise systems.
• Create reusable reference architectures and integration patterns for customer data exchange, identity, personalization, and journey orchestration.
• Guide modernization of legacy and point-to-point integrations toward API-first, event-driven, and cloud-based architectures.
• Collaborate with delivery teams on solution design, interface contracts, nonfunctional requirements, and implementation tradeoffs.
• Evaluate and recommend platform and integration options, including buy vs. build considerations, across the marketing technology landscape.
• Ensure solutions address security, privacy, consent, resiliency, observability, accessibility, and supportability requirements.
• Support architecture reviews, proof-of-concept efforts, and governance processes.
• Communicate architecture direction, risks, and tradeoffs clearly to technical and business stakeholders.

What You Will Bring

• 10+ years of experience designing and delivering enterprise applications, digital platforms, or customer-facing technology solutions.
• 5+ years of experience in solution architecture, technical design leadership, or a closely related architecture role.
• Experience designing integrated solutions across some combination of web platforms, CRM, messaging channels, APIs, analytics, and customer data flows.
• Working knowledge of marketing and communications concepts such as campaign orchestration, customer journeys, segmentation, personalization, consent management, event tracking, and measurement.
• Hands-on experience with modern integration patterns including APIs, asynchronous messaging, microservices, or event-driven architecture.
• Experience with cloud-based solution design, preferably on AWS or a comparable cloud platform.
• Understanding of web and digital experience architecture, including CMS concepts, performance, caching, and secure customer-facing design.
• Knowledge of data integration and analytics patterns that support audience activation, customer insights, and campaign measurement.
• Ability to communicate architecture tradeoffs and influence decisions across cross-functional teams.
• Familiarity with security and privacy fundamentals such as OAuth, encryption, secure SDLC, OWASP awareness, and privacy-by-design principles.

Preferred Qualifications

• Experience with one or more marketing platforms such as Salesforce Marketing Cloud, Salesforce CRM, Adobe Experience Cloud, Twilio, customer data platforms, or similar tools.
• Experience supporting cross-channel engagement across email, SMS, push, or web personalization.
• Familiarity with direct marketing, lead routing, campaign data models, and integration of marketing platforms with enterprise systems and data platforms.
• Familiarity with event instrumentation, digital analytics, experimentation, and performance reporting.
• Experience in financial services or another regulated industry.
• Strong facilitation, mentoring, and stakeholder alignment skills.

What Success Looks Like

• Marketing and communications solutions are designed with clear architecture patterns and reusable integration approaches.
• Delivery teams have practical guidance that improves implementation speed and quality.
• Solutions meet security, privacy, resiliency, and supportability expectations.
• Business and technology stakeholders understand key decisions, risks, and tradeoffs.
• Legacy complexity is reduced through simpler, more scalable integration and platform patterns.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required to perform other duties that are not included on this job description.  The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

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