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Quality Control Lead, Suspicious Activity Monitoring

Job ID R.0051178 Date posted 03/12/2025 Worker type Regular Workplace flexibility Remote - Nationwide
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Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

As a Quality Control Team Lead for Suspicious Activity Monitoring (SAM) and Suspicious Activity Report (SAR), you will assist with the Company’s compliance with all regulatory requirements and guidelines relating to the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), USA PATRIOT Act, and other anti-money laundering program requirements. You'llbe responsible for ensuring the quality of various aspects of the AML Compliance team’s oversight of the enterprise-wide program for detecting, reporting and preventing money laundering and financial crimes.

What you will do:

  • Perform quality reviews of SAM and SAR investigations, documentation and decisions ensuring the execution of SAM and SAR processes in accordance with AML policies, departmental procedures and FinCEN guidelines and requirements

  • Document and provide feedback and development guidance to analysts

  • Make recommendations to manager regarding team member performance
  • Act as SME to team members
  • Ensure team’s SLAs are met
  • Maintain quality control procedures and develop new processes as needed

  • Assist with the development and maintenance of policies and procedures that govern the company’s AML program

  • Participate in projects and other tasks assigned by senior management

  • Assist other AML teams with tasks as necessary

  • Assist with the development of communication and training materials to be used throughout the firm to inform business staff of their AML program obligations

  • Autonomy to make decisions on some AML program compliance related matters

  • Partner with internal contacts as needed to provide oversight of the company’s AML program

What you will bring:

  • Bachelor's degree or minimum 3-4 years of relevant field or financial crimes-related work experience (in lieu of a degree) required

  • 3-5 years of AML experience and 2+ years of QC experience in financial crimes

  • Update – 5-7 years minimum in financial crimes– leads are SMEs, need to be an effective resource

  • SAM and SAR experience required

  • Exceptional interpersonal skills with the ability to interface with a variety of colleagues, including associates and senior management required

  • Exceptional research and analytical skills required

What will set you apart:

  • 5-7 years' experience in financial crimes industry

  • Certified Anti- Money Laundering Specialist (CAMS) designation or the expectation that candidates would obtain CAMS designation preferred

  • Excellent verbal and written communication skills

  • Ability to work as part of a global team

  • Strong leadership/negotiation skills and ability to take ownership of personal professional development, and self-driven toward career goals

  • Multi-dimensional and adaptable team player, able to tackle a diversity of duties while performing non-analyst or silo style roles and solidly demonstrating initiative

  • Self-starter and problem-solver with the ability to deliver results with minimal hands-on guidance

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

$85,600.00 - $120,925.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

03-26-2025

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