Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Trading Operations Specialist processes mutual fund trades, reconciles and resolves mutual fund trading issues, performs daily plan-level stock trade processing, monitors and/or resolves issues with trade activity, acts as a liaison between internal departments and external broker dealers, and researches and responds to escalated processing issues.

What you will do

• Initiate and monitor the mutual fund trading processes and ensure that all scheduled trades have executed successfully.

• Research unresolved/rejected or problem mutual fund trades and ensure error trades are properly addressed and corrected.

• Contact fund houses and/or internal sources to find cause and resolution to issues, as well as to coordinate large redemptions, market value adjustments, and other unique circumstances surrounding large liquidations and purchases.

• Coordinate between numerous departments to verify corrections are completed properly and adjustments are made to ensure the underlying issues have been corrected.

• Prepare daily reports and reconcile fund eliminations, plan terminations, and plan de-conversions after trades have been completed.

• Review and complete reconciliation write up requests, including calculation and entry of true up trades, position adjustments and preparation of share transfer letters.

• Validate all plan-level employer stock trades have completed correctly in the Empower Administrative System (EASY).

• Communicate with external brokers to facilitate trade executions in a timely and accurate manner.

• Verify trade proceeds, commissions and fees, and communicate trade settlement instructions to brokers and other internal departments.

• Evaluate new plan-level employer stock offerings and provide recommendations on whether stock can be added to the platform.

• Perform set-up of new stock and brokerage accounts on various systems and act as a liaison between internal departments and external broker dealers.

What you will bring

• Bachelor’s degree in accounting, finance, related field, or equivalent experience.

• FINRA Series 6 required within established guidelines.

• Intermediate to advanced proficiency in Excel.

• Detail-oriented and able to work within prescribed deadlines.

• Possess strong analytical/problem-solving, organizational, and written/verbal communication skills.

• FINRA fingerprinting upon hire.

What will set you apart

• Proficiency in Microsoft Access.
• 1 - 2 years of experience in mutual fund operations preferred.

#PJWP

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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