Analyst Technical Operations
Job ID R.0049774 Primary location Bengaluru, India Date posted 12/18/2024 Worker type Regular Workplace flexibility RemoteOur vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
What you will do:
- 2+ years of experience to execute batch cycles for daily, weekly, monthly, and ad-hoc processing of Empowers Plan Accounting system.
- Monitor batch jobs for receipt of dependencies, accurate and timely executions, and surfacing any errors within the translation system process or it's upstream and downstream.
- Troubleshoot failures and follow escalation and alerting paths for resolution.
- Work with other team members to remediate errors and rerun cycles as needed.
- Participate in system reviews for process and efficiency improvements.
- Assist in periodic production releases to deploy new features, enhancements, and fixes.
What you will bring:
- 2+ years of experience working as production Support with experience in batch cycles for daily, weekly, monthly
- 1+ Production Support / ETL monitoring for nightly batch systems
- 1+ years of experience on UNIX and SQL.
- 1+ years of experience with IT Support Ticket queue JIRA or ServiceNow is preferred
- Preferred: Experience with file movement tools (MoveIt preferred) - 6 months
- Preferred: Production Deployments using UNIX and other GUI based platforms.
- Preferred: Knowledge of ETL job execution methods - 6 months
- Preferred: Python - 6 months Experience
- Excellent written and verbal communication skills
- Exposure to Data Warehouse principles
- Collaborates with colleagues regarding batch cycle best practices and/or data application issues.
- Advises and works on options to mitigate and/or alleviate core data application issues, including opportunities for additional process automation.
- Operates independently according to established routine for cycle executions, with some latitude for actions or decisions.
- Completes other duties as assigned.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
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