Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Job Summary

The Test Manager is responsible for driving the overall testing strategy, execution, and governance across critical business platforms. This role requires a strategic thinker with proven expertise in managing complex testing operations, leading high-performing teams, and ensuring delivery excellence in alignment with organizational goals. The Test Manager will serve as a key liaison between business stakeholders, technology partners, and leadership, ensuring testing solutions meet business, technical, and regulatory requirements.

Key Responsibilities

Test Strategy & Governance

- Define, implement, and maintain end-to-end test strategies, frameworks, and processes.
- Drive adoption of test automation, Hybrid SAFe, and AI practices to improve efficiency and quality.
- Establish KPIs and metrics to measure test effectiveness and report progress to senior leadership.

Leadership & People Management

- Lead, coach, and mentor a large team of test leads, engineers, and associates (15+ direct/indirect reports).
- Foster a culture of accountability, collaboration, and continuous improvement.
- Support recruitment, workforce planning, and training initiatives to build a future-ready team.

Delivery & Execution

- Oversee planning, scheduling, and execution of testing activities across multiple programs and projects.
- Anticipate risks, remove roadblocks, and ensure on-time, high-quality deliverables.
- Align testing outcomes with business priorities and customer expectations.

Stakeholder Engagement

- Collaborate with business, product, and technology stakeholders to gather requirements and align test objectives.
- Provide regular updates, dashboards, and executive-level insights on testing progress and quality outcomes.
- Act as a trusted advisor on quality, risk, and release readiness.

Core Competencies

- Strong leadership presence with the ability to inspire, motivate, and lead large teams.
- Strategic thinker with proven expertise in test management for complex financial platforms.
- Skilled in stakeholder management, negotiation, and conflict resolution.
- Proficient in test automation, continuous integration, and emerging QA technologies.
- Analytical mindset with ability to interpret performance results, identify gaps, and drive improvements.
- Effective communicator, confident in engaging with senior executives and cross-functional teams.
- Agile mindset with adaptability to fast-paced and dynamic environments.

Qualifications

- Bachelor’s degree in Computer Science, Engineering, or a related field

- 10+ years of experience in testing and quality assurance, with at least 1-2 years in leadership roles.
- Strong background in financial platforms and recordkeeping systems (preferred).
- Hands-on expertise with tools such as Selenium, JIRA, Zephyr, MS Word , Excel.
- Proven track record in driving test automation and transformation initiatives.

Working Conditions

- Normal office working conditions; flexibility to work extended hours or weekends to meet delivery needs.
- Role requires collaboration across global teams and time zones.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.