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Individual Insurance Technology (Ins Tech) is an organization providing information technology solutions to Canada Life. In Ins Tech, the Customer is at the center of what we do. Our Ins Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Insurance Solutions business unit.

What you will do
Bridge business requirements with systems design through all phases of opportunity ideation or problem resolution and systems enhancement.
Work closely with business and leadership to understand business needs, requirements, and strategic opportunities. Working in a team environment, they are responsible for:
oRepresenting the business’ requirements,
oDefining and designing the business functionality of the system,
oEnsuring that the system meets the defined business requirements.
oParticipating and facilitating meetings, walkthroughs, workshops, and reviews of deliverables
oUnderstanding and defining a strategic vision for key systems based on line of business, their needs, known risks and dependencies in partnership with portfolio solutions architects.
oApplying knowledge to help implement solutions to resolve complex problems or capitalize on new ideas
oHelping to uncover and maximize the business / customer / user value of planned initiatives through facilitation, analysis and modeling techniques.
Provide support to Developers and Quality Assurance Analysts during design and build phases. Direct own work through goal setting, time management and planning to meet project deadlines Ensure accuracy and completeness of work to maximize quality, build credibility, and avoid re-work Build effective relationships with colleagues and stakeholders quickly and confidently, to positively
influence outcomes Identify and participate in implementing improvement opportunities Identify risks and escalate issues in timely manner

What you will bring

• Ideal candidate has 5+ years working with insurance policy administration systems; experience with Ingenium is preferred

• 5+ years as a Business Systems Analyst in a Technology delivery environment

• Accreditation in Business Analysis or equivalent credentials/experience.

• Degree in related discipline (Computer Science, Commerce, Business Administration, Management Information Systems, etc.) or equivalent combination of training and experience.

• Strong knowledge of insurance products and business processes

• Experience in a project environment preferred, with understanding of testing principles and

• methodologies and commitment to achieving project goals. Effective at analyzing how product changes affect testing requirements.

• Strong interpersonal and communication skills

• Must be self-motivated, organized and able to multi-task in an environment of changing processes and priorities

• Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally and to translate business requirements into technical instructions for software developer audiences.

• Ability to rapidly acquire new knowledge and skills, and apply creative thinking to solve problems

• Willing to identify what we need to do and take action, rather than wait to be told what to do

• Must be innovative and open to trying new things