Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The primary responsibility of Empower India Relationship Service Associate (RSA) Team is to Support the Empower RSAs, External Relationship Managers (ERM) and Management in their daily activities. Along with it make sure that the Team adheres to timelines and remain flexible to change in requirements from clients.

DUTIES/RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Communication with teams on outstanding tasks
• Understanding of how own team integrates with others in accomplishing the objectives of the area
• Uses simple judgment and defined procedures in straightforward situations
• Completes processing steps as documented within standard operating procedures
• Participates in special projects within team
• Educate the relationship manager on the documents that are required to process the Fund Changes with better understanding of process

EDUCATION:

• Bachelor’s Degree is required

OTHER QUALIFICATIONS:

• 1-2 years of experience in financial service industry is a must
• Knowledge of ERISA, DOL and applicable IRS regulations related to retirement plans preferred
• Excellent written and verbal communication skills
• Fingerprinting required for non-registered personnel to match U.S. requirements for same position(s)
• Proficient in Microsoft Office, including Excel, Word, and Outlook
• Ability to multi-task, prioritize, and problem-solve effectively
• Strong attention to detail
• Excellent time management
• Excellent verbal and written communication
• Flexible schedule

• Use established procedures and work under immediate supervision, performs assigned tasks.

This job operates in a professional office environment. This role routinely uses standard office equipment such as but not limited to; computers, phones, photocopiers and filing cabinets. While performing the duties of this job, the employee is regularly required to concentrate, talk and hear. This role is regularly required to type, reach with hands and arms, sit for long periods of time, read, write, listen, verbally communicate, present information, respond to questions, problem solve, concentrate and tolerated stress. Many duties will be done while sitting at a desk and working on a computer.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.