Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

As Chief Executive Assistant, you will serve as a trusted partner and strategic extension of Empower’s Chief Executive Officer, providing high-level administrative and operational support at the heart of our organization. In this role, you’ll help drive the pace, priorities, and coordination that keep our CEO and executive leadership team focused on shaping Empower’s future. You’ll manage complex logistics, anticipate needs, and ensure every interaction reflects the professionalism and purpose of the office you represent. This is a highly visible position for someone who brings composure, precision, and a genuine commitment to enabling leadership at the highest level.

What you will do:

• Provide direct, comprehensive administrative support to the CEO and senior executives, ensuring seamless coordination across calendars, meetings, and business priorities

• Serve as the first point of contact for executives, board members, and external partners—managing communications with professionalism, discretion, and sound judgment

• Greet and coordinate visitors, ensuring every interaction reflects Empower’s brand and leadership culture

• Manage complex scheduling and prioritize competing demands to maximize executive time and focus

• Partner with the travel department to plan and coordinate detailed itineraries, logistics, and supporting materials for executive travel

• Prepare, proof, and edit high-quality communications, presentations, and documents for internal and external audiences

• Screen and direct calls, messages, and inquiries, maintaining awareness of organizational priorities and sensitivities

• Track, reconcile, and report on expenses and budgets for the executive office and associated business segments

• Support budget planning and monitoring, ensuring timely and accurate expense tracking

• Document meetings, draft agendas, and capture action items, ensuring clear and timely follow-up on executive commitments

• Manage special assignments and cross-functional projects, coordinating stakeholders and tracking progress independently

• Identify opportunities to enhance administrative systems, communication flows, and overall operational efficiency

• Anticipate information needs, potential conflicts, and next steps—keeping executives informed and prepared ahead of schedule

• Serve as a liaison across Empower’s leadership team, connecting decisions and ensuring alignment on strategic priorities

• Provide coverage and guidance for temporary or rotating support staff, upholding consistency and quality standards across the executive support function

• Represent the CEO’s office with professionalism and discretion, modeling Empower’s values in every interaction

What you will bring:

• 8+ years of experience providing high-level administrative support, ideally to C-suite executives in large or complex organizations

• Advanced proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Outlook, Teams, Forms)

• Exceptional attention to detail, organization, and accuracy in all work products

• Proven ability to manage multiple priorities and meet deadlines in a fast-paced, dynamic environment

• Demonstrated discretion, judgment, and initiative in handling confidential and sensitive information

• Strong interpersonal skills to interact effectively with executives, board members, and external stakeholders

• Analytical and decision-making skills with the ability to adapt to ambiguity and evolving priorities

• Skilled in research, data compilation, and synthesizing information into clear insights

• A professional presence that inspires confidence and trust at all levels of the organization

• Associate degree or equivalent experience required; bachelor’s degree in business administration, communications, or related field preferred

What will set you apart:

• Experience supporting a CEO, board chair, or comparable senior leader in a Fortune 500 or financial institution

• A command of discretion and diplomacy—able to navigate sensitive matters with poise and confidence

• Mastery in managing information flow and orchestrating priorities across multiple executives or business units

• Exceptional writing and editing skills with the ability to distill complex information into concise, clear communication

• Advanced technological fluency, leveraging productivity tools, analytics, and collaboration platforms to drive efficiency

• A calm, unflappable demeanor under pressure, maintaining focus and grace in high-stakes situations

• Strategic thinking paired with operational precision—someone who sees both the details and the bigger picture

• A genuine service orientation and emotional intelligence that builds trust, loyalty, and alignment across leadership

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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