Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Enablement Trainer is expected to collaborate with Empower Personal Wealth peers and leadership to facilitate new hire training, manage administration for training, provide continuing education, identify training needs, maintain courses and programs (independently or in partnership with the instructional design team), and drive initiatives including setting high standards for maintaining current and consistent knowledge on training topics and technologies utilized by the enablement team.

What you will do

• Facilitates learning solutions in-person and virtually, preparing plans according to adult learning theory and providing a high-impact, interactive environment.
• Identifies learning needs within assigned business units.  Develops professional, collaborative relationships with business unit leaders.
• Acts as a subject matter expert with instructional design team to be consultative on implementing learning curriculum that is consistent with current trends, business updates, and best practices.
• Collaborates with instructional design team to assess, design, develop and maintain training solutions and components.
• Tracks and analyzes learning curriculum effectiveness through various evaluation techniques.
• Assists in educating employees on the use of the Learning Management System, MS Teams, and other technologies.
• Communicates effectively and proactively with subject matter experts, business partners, and design team.
• With supervision, manages project resources (people and material) to ensure deliverables are completed in scope and on schedule.
• Maintains current business knowledge; stays abreast of market events, investment product enhancements, and successful sales techniques in order to be up-to-speed on potential training topics.
• Assumes responsibility for ongoing development, researching training industry standards and best practices and embracing new technologies.
• Coordinate logistics of training to include training room, attendance tracking, passwords, materials and supplies.
• Designs and/or delivers additional content, as assigned, to support any training needs identified for the business.
• Strong classroom management, organization and time management skills required.
• Recommendations for disciplinary action for new hires in training in conjunction with management team (not actual facilitation of actions; influence only).
• Responsible for supply ordering, classroom management and instruction.
• Responsible spending within budget on supplies for call center classes
• Ability to work an overnight shift.

What you will bring

• Bachelor's Degree in Business or related field, or equivalent work experience
• FINRA Series 7 registrations required within corporate-established timelines.
• FINRA fingerprinting required.
• Certification in training and/or organizational development
• 2-3 years of practical business experience with developing and delivering training solutions
• Knowledge and experience in the financial services industry
• Knowledge and experience in contemporary adult learning
• Intermediate skill level MS Word, MS Teams, MS Excel, and MS PowerPoint
• Aptitude and desire to learn new tools and techniques quickly
• Strong motivational and interpersonal skills
• Strong presentation and classroom management skills
• Demonstrated ability to work both independently and within a collaborative team environment
• Fluent in English

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.