Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Benefits Specialist will provide administrative and operational support for the day-to-day maintenance of benefit programs. The right candidate will have a genuine interest in employee benefits and be highly organized, tech-savvy, and have a solid track record of commitment to both customer service and continuous process improvement.

What you will do

• Provide proactive day-to-day administrative support for benefit processes, programs, and plans, such as medical and dental, life/AD&D and disability insurance, health savings accounts, 401(k), pension and COBRA.

• Daily maintenance of employee benefits plans, including: tracking and maintaining employee enrollment activity/eligibility, enrollment/coverage issue escalation and resolution, and assisting with onboarding and offboarding activities related to benefits.  

• Provide exceptional customer service to associates and serve as escalated point of contact for answering employee benefits questions and providing issue resolution; direct employees to appropriate benefit plan resources and provide education on benefit plans, coverage, and policies.

• Assist in the preparation and delivery of effective and proactive employee communication materials related to benefits plans, retirement plans, open enrollment, wellness programs, etc.

• Assist with preparation of data and information for annual reporting/participant notification requirements, HR audits, and other compliance needs as required; supports regular internal audit activities to ensure data integrity and completeness.

• Support and assist in the planning and implementation of annual benefits open enrollment activities.

• Assist with the timely processing of associate contributions to retirement and health savings accounts.

• Provide support and assistance with retirement and health & welfare program initiatives.

What you will bring

• Bachelor’s degree in related field or equivalent experience

• 1-3 years’ experience in a benefits administration

• Solid foundational knowledge of benefits/general HR processes, regulations, and laws; strong knowledge of HIPAA, COBRA, FMLA, ADA & PPACA. General understanding on ERISA, DOL and IRS regulations

• Proficiency in Microsoft Office applications, including Excel

What will set you apart

• Proven ability to maintain high level of confidentiality and handling of sensitive information

• Exceptional attention to detail, organizational, and prioritization skills required

• Strong analytical, critical thinking, problem-solving, and process improvement skills

• Customer-service orientation paired with strong interpersonal and oral/written communication skills

• Ability to effectively and tactfully communicate information and respond to questions from internal customers in a timely manner

• Self-starter who quickly learns new business processes, new systems and tools

• Solid understanding of the underlying relationships between HR systems and other business processes/objectives

• Self-motivated and ability to work well within a fast-paced, high volume HR team environment

• Ability to establish strong relationships within all levels of an organization

• Understanding of need and ability to act with urgency and provide accurate information to customers.

• Workday experience helpful

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on: