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Senior Director Legal Operations

Job ID R.0049765 Primary location Greenwood Village, Colorado Date posted 12/03/2024 Worker type Regular Workplace flexibility Hybrid
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Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Director of Legal Operations is a results-driven individual who is responsible for bringing departmental efficiency and effectiveness to a best-in-class level.
The role reports to the Chief Legal Officer, is a member of the Legal Leadership Team, and works with legal and business stakeholders at all levels of the company.  The Sr. Director of Legal Operations provides leadership in the coordination of activities related to finance and budget management, legal technology, legal resource management, departmental processes, change management, and general operations of the department.  The individual builds and maintains key relationships with business partners, IT, finance and other internal and external stakeholders at all levels, which requires a diplomatic presence, the ability to navigate sensitive discussions and influence decisions for the best outcome. 
The ideal candidate is customer service-focused, detail-oriented, and has a proactive approach to recognizing needs, solving problems, and anticipating issues while delivering strategically innovative solutions with a continuous improvement mindset. This person will be required to innovate and build upon current processes, working closely with the legal professionals in the legal department.
The primary functions for which this person is responsible are Finance and Budget Management, Strategic Planning and Execution, Legal Information Technology, Outside Counsel and Legal Vendor Management, Project Support, and Administration. They have full management responsibility for the Legal Operations function.
What you will do:
  • Lead the department budgeting and expense management processes and drive partnership with Finance.
  • Assist Chief Legal Officer and Legal Leadership team with day-to-day department operations, reporting, financial management, reporting, communications.
  • Design, implement, and manage program to oversee external law firms and legal vendors, including oversight of e-billing systems, billing guidelines, protocols for price negotiations and alternative fee arrangements, and RFP processes.
  • Lead continuous improvement projects in the delivery of legal services in order to meet the needs of the department and the organization, including cost savings opportunities.
  • Lead department efforts to adopt, deploy, and utilize new and existing technology tools that increase the department’s efficiency and effectiveness, applying change management principles as needed.
  • Lead team that provides project oversight for complex cross-team or cross-departmental initiatives.
  • Influence, design, and promote departmental policies and procedures, programs, training, town halls, key performance indicators.
  • Collaborate with HR to enhance talent development, performance management, talent reviews and year-end compensation planning.  
  • Create and drive relationships with key company functions, such as IT, Finance, General Services.
  • Demonstrate thought leadership and global collaboration related to best practices, IT projects, regulatory requests, and other cross-border department needs.
  • Enhance and maintain an environment that encourages teamwork and individual efforts and ethical behavior.
  • Manage legal operations professionals or others as needed. All other duties as assigned.
What you will bring:
  • Bachelor’s degree in business, Finance, Information Technology or similar field preferred. MBA a plus.  Equivalent combination of education and professional experience may be considered.
  • 7+ years’ experience in legal department or other operational setting
  • Highly proficient in finance, budgeting and expense management
  • Proven track record of making an impact, developing and executing on strategies and delivering superior results in both the short and long term
  • Experience with law department operations and technologies, e.g. matter management, e-billing, discovery management, contract management
  • Excellent interpersonal skills; comfortable dealing with all levels of our organization, including executive leadership
  • Proactive approach to recognizing needs, solving problems, anticipating issues while delivering innovative solutions with a continuous improvement mindset and approach
  • Attention to detail with excellent time management and prioritization abilities
  • Excellent written and oral communication skills. 
What will set you apart:
  • Strong ability to communicate concisely with a wide variety of audiences, including senior management and key external stakeholders and proven ability to engage, influence and align stakeholders
  • Well organized, flexible, able to handle multiple assignments, manage priorities, work efficiently
  • Consummate team player with excellent judgment
  • Demonstrated ability to build and lead a complex function; influence and leverage others in a large, global organization in order to achieve objectives; and execute projects
  • Capacity to think strategically to identify issues and develop long-term solutions
  • Organizationally savvy and diplomatic, understanding culture, climate and ways of working across and organization; ability to read people and navigate relationships
  • Demonstrated project management skills
  • Experience with and/or training on change management methodologies helpful
  • Demonstrated success managing, leading and coaching employees

Location:

Hybrid in Greenwood Village, CO

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

$153,200.00 - $222,125.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

12-21-2024

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