Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

As a Lead Analyst - Business Systems you will act independently under consultative direction. Formulate, define, and document system/applications objectives through research and fact-finding to develop or modify complex systems/applications that support the actuarial valuations and/or investments divisions. Prepare detailed specifications from which system/applications will be developed and maintained.

What you will do

• Lead requirements strategy and execution across the authentication value stream, ensuring alignment from epics to detailed user stories.
• Guide and mentor Business Systems Analysts, establishing best practices for requirements documentation, analysis, and delivery.
• Partner with product owners, architects, and engineering leaders to shape solutions and influence technical design decisions.
• Gather and document complex business and technical requirements in an Agile environment, translating them into clear, actionable user stories.
• Oversee and contribute to detailed API requirements (request/response structures, data mappings, error handling, integration workflows) for Java/Spring Boot services.
• Define and validate front-end requirements for React-based web applications, ensuring a cohesive and user-centered experience.
• Drive creation of flow diagrams, sequence diagrams, and technical documentation for authentication and identity management systems.
• Facilitate breakdown of complex initiatives into scalable, well-defined features and stories in collaboration with technical teams.
• Ensure consistency, quality, and traceability of requirements across multiple teams and workstreams.
• Lead cross-team collaboration to resolve dependencies, risks, and ambiguities.
• Analyze systems and processes to identify strategic improvement opportunities and drive continuous improvement initiatives.
• Conduct impact analysis, support production issue triage, and guide teams through complex troubleshooting scenarios.

What you will bring

• 10+ years of experience as a Business Systems Analyst or similar role in software development, with demonstrated leadership responsibilities.
• Proven experience leading requirements efforts across large, complex, multi-team initiatives.
• Strong experience with RESTful APIs, including integration patterns, API documentation, and tools like Postman.
• Expertise in writing user stories across full-stack applications (UI and backend/API layers).
• Experience working within Agile frameworks, using tools such as Jira, Confluence, and Figma.
• Strong ability to influence stakeholders and bridge communication between business and technical teams.
• Deep experience documenting system requirements, workflows, and technical specifications.
• Solid understanding of distributed systems, multi-platform architectures, and system integrations.
• Demonstrated ability to manage competing priorities, guide teams through ambiguity, and drive outcomes.
• .

What will set you apart

• Experience leading within authentication, identity management, or security domains (SSO, OAuth, MFA).
• Background in financial services, particularly defined contribution or retail investment platforms.
• Strong SQL skills for data analysis, validation, and decision support.
• Experience establishing BA standards, frameworks, or governance models.
• Understanding of web accessibility standards (ADA/WCAG).
• Experience writing acceptance criteria, BDD-style specifications, or leading refinement sessions.
• Prior hands-on experience as a QA engineer, developer, or similar technical role.
• Experience supporting production environments and leading issue resolution efforts.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

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