Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Business Analyst, as part of the transformation team, is the liaison between IT and business, works directly with end-user groups and management to elicit user requirements and develop functional specifications for digital solutions. This position will collaborate closely with other analysts, developers and designers to ensure system functionality aligns with business requirements and compliance standards. The Senior Digital Business Analyst performs complex tasks with some oversight such as developing business cases, experience storyboards, personas, digital requirements management and contributing to the system deliverables and user documentation.

What you will do

• Engage cross departmental teams to transform business requirements into user and functional requirements
• Work with UI/UX designers and other technology teams to document business needs for digital project deliverables
• Write and maintain software requirements specifications that are clear, complete and executable
• Verify technical design specifications meet user requirements
• Develop a variety of models and diagrams including system context models, data flow diagrams and use case diagrams
• Create user scenarios for user acceptance testing
• Partner with the project manager to ascertain project task estimates, deadlines and deliverables, simultaneously working on multiple projects
• Perform gap analysis and define gap closure strategies
• Gain consensus and approval on final requirements

What you will bring

• 5 – 7 years' related experience
• Experience managing requirements with use cases experience creating software requirements specifications
• Strong experience creating user stories defining business needs for digital solutions
• Highly analytical and detail oriented
• Effective written, listening and verbal communication skills
• Able to communicate effectively with both technical and non-technical project team members
• Extensive experience creating business documents using Microsoft Word, Excel and Visio

What will set you apart

• Working knowledge of software development methodologies particularly in the digital space
• Ability to effectively present information and respond to questions from management and end users
• Ability to define problems, assemble and analyze data, establish facts, draw valid conclusions and make recommendations
• Working knowledge of Web Technologies
• Proficiency in SQL

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on: