Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Nonqualified Operations Specialist is responsible for accurate and efficient processing and quality review of complex participant level transactions on non-qualified retirement accounts record kept in Metrix and Pega systems. These transactions include census files, deferral rosters, enrollment, and distribution processing. In addition, the specialist role supports wire monitoring, client reporting and other non-transaction based tasks.

ESSENTIAL FUNCTIONS:

• Maintain departmental established productivity and quality goals
• Process and quality review complex transactions; including owning a designated book of business supporting highly visible and/or complex clients
• Support wire monitoring, client reporting and other non-transaction based tasks.
• Identify, raise, and implement improvements to processes
• Demonstrate strong work ethic and personal accountability

QUALIFICATIONS:

• Bachelor's degree (or work experience equivalent) in Business, Finance, or similar field
• 1-2 years of non-qualified plan related experience in operational processing
• Demonstrated understanding of the non-qualified product and industry, including 409a guidelines
• Knowledge of the Empower services, products, policies and procedures and the impact of their processing as it relates to these items
• Demonstrated excellence and attention to detail in complex transaction processing
• Experience conducting quality review
• Advanced decision making and analytical skills
• Advanced Excel skills, including formatting, macros and VLookup
• Strong written/oral communication skills
• Detail oriented and have analytical ability for in-depth research
• Ability to work in a fast paced environment

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.The employer has the right to revise this job description at any time.You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.You may be required perform other duties that are not included on this job description.The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.