Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Associate Site Reliability Engineer (ASRE) will work alongside experienced SREs, learning to operate highly available systems in AWS while contributing to the reliability of our value streams.

What you will do

• Monitor and respond to alerts in production environments, participating in on-call rotations with guidance from senior team members

• Assist in incident response, documenting issues and participating in postmortems to drive continuous improvement

• Support deployment pipelines using GitLab CI/Jenkins, learning GitOps practices and Infrastructure as Code principles

• Help maintain Kubernetes (EKS) clusters and containerized applications, developing fundamental container orchestration skills

• Create and maintain basic monitoring dashboards in Datadog and Splunk under supervision

• Execute runbooks and standard operating procedures for routine operational tasks

• Contribute to infrastructure automation using Terraform with guidance from Lead and Senior SREs

• Learn and apply financial services compliance requirements in day-to-day work

• Document procedures, system configurations, and incident resolutions

• Collaborate with development teams to understand application architecture and reliability requirements

What you will bring

• 0-2 years of relevant experience in systems administration, DevOps, or software engineering

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent practical experience)

• Basic understanding of Linux/Unix systems administration

• Familiarity with at least one programming/scripting language (Python, Bash, Go)

• Foundational knowledge of networking concepts (TCP/IP, DNS, load balancing)

• Understanding of version control systems (Git)

• Strong desire to learn and grow in SRE/DevOps practices

• Excellent communication skills and ability to work collaboratively

• Willingness to participate in on-call rotation

What will set you apart

• Internship or academic projects involving cloud platforms (AWS preferred)

• Exposure to containerization technologies (Docker, Kubernetes)

• Familiarity with CI/CD concepts

• AWS certifications (Cloud Practitioner or Solutions Architect Associate)

• Understanding of monitoring and observability concepts

Technical Environment

AWS | EKS | Kubernetes | Terraform | Datadog | Splunk | GitOps | GitLab CI | Jenkins | Python | Bash

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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