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Senior Manager, Retirement Strategy Consultation – RPAT

Job ID R.0050167 Date posted 12/27/2024 Worker type Regular Workplace flexibility Remote - Nationwide
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Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Manager on the Retirement Plan Advisory Team (RPAT) is a dual-licensed broker-dealer and advisory role responsible for driving team performance and participant engagement through retirement readiness reviews and fiduciary advice. This position focuses on achieving business goals, managing high-performing teams, and adhering to compliance standards.

The Senior Manager will supervise account openings for taxable accounts, brokerage IRAs, and fiduciary contract approvals, ensuring all activities align with Empower Advisory Group’s (EAG) goals.

What You Will Do:

Leadership & Strategy

  • Lead high-performing advisory teams to achieve customer satisfaction and business goals.
  • Develop and implement strategies to improve advice adoption and customer retention.
  • Set and monitor team performance targets, including activities, call quality, and advice acceptance rates.
  • Collaborate on staffing plans and manage associate retention and satisfaction.

Compliance & Supervision

  • Perform supervisory duties, including approving fiduciary advice and suitability of account activities.
  • Ensure adherence to FINRA regulations and internal compliance standards through regular audits and quality checks.
  • Supervise Empower Retail managed platforms and live trade monitoring as needed.

Coaching & Development

  • Train and coach dual-registered representatives on general securities and retirement planning.
  • Provide regular performance feedback, develop improvement plans, and conduct team meetings.
  • Recruit, onboard, and manage talent, including addressing performance issues as necessary.

Operational Excellence

  • Identify and resolve escalated client inquiries through detailed research and resolution strategies.
  • Partner with internal stakeholders on special projects to meet SLA requirements.
  • Contribute to the development of campaigns and phone scripting to enhance service delivery.

What You Will Bring:

  • Bachelor’s degree or equivalent experience.
  • FINRA Series 7, 24, and 66 (or 63 and 65) registrations.
  • Minimum 2 years of experience in financial services.

What Will Set You Apart:

  • 5+ years in the securities industry.
  • 2+ years of management experience.
  • CFP certification.
  • Leadership and team management.
  • Expertise in supervising dual-registered representatives.
  • Knowledge of financial planning and compliance requirements.

Additional Information:

  • This position can be done remotely.
  • Business travel as needed.
  • Office-based role using standard office equipment.

This job operates in a professional office environment. This role routinely uses standard office equipment such as but not limited to; computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. Many duties will be done while sitting at a desk and working on a computer. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job.  The employer has the right to revise this job description at any time.   You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.   You may be required to perform other duties that are not included on this job description.  The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

#PJPW2 #LI-Remote

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

  • Medical, dental, vision and life insurance
  • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
  • Tuition reimbursement up to $5,250/year
  • Business-casual environment that includes the option to wear jeans
  • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
  • Paid volunteer time — 16 hours per calendar year
  • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
  • Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

$84,000.00 - $108,000.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

01-06-2025

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